Did Horst Schulze invent personalized service?

Catering to each individual resident and guest with intuitive expertise and nuanced diligence, every Capella staff member is formally trained in what is an entirely revised approach to hospitality.

To be more accurate, Horst Schulze is a man continually perfecting personalized service. The legendary former president and visionary of The Ritz-Carlton Hotel Company, he is singularly qualified in the world to establish an even finer level of service. Horst conceived Capella to serve the individual rather than a market segment.

Creating the very first Capella in North America at Pedregal in Cabo San Lucas is indeed a statement of his extraordinary vision and his deep belief in the unlimited potential and the enormous opportunity for satisfying those seeking a place that transcends mere location. Horst has put his reputation behind the promise that your experience here will be a very personal one, crafted with your unique preferences and desires in mind.